About Us

We help local businesses generate more leads, automate follow-up, and turn more enquiries into paying customers.

Our Story

BG Media Solutions was built on a simple belief: in today’s digital world, customers rely more than ever on the internet to discover businesses and services. While business owners focus on delivering great service, many struggle to keep up with the marketing, follow-up, and systems needed to consistently attract new customers.

The idea began during a university consultancy project where we worked closely with a local business and saw first-hand the gap between excellent service and effective customer acquisition. It became clear how much automation, smarter systems, and innovation could help businesses run smoother, respond faster, and stay ahead of competitors.

That experience inspired us to create solutions that simplify day-to-day operations, from handling missed calls and bookings to automating follow-up and reviews. Our goal is to help businesses work smarter, never miss an opportunity, and focus on what they do best while the systems handle the rest.

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Clients Served
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Uptime Guarantee
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Support Available
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Years Experience

Our Mission

Our mission is to help local businesses grow through smarter marketing, automation, and AI-powered systems that save time and increase revenue. We aim to remove the stress of missed leads, slow follow-up, and outdated customer processes by building reliable systems that work around the clock.

By combining innovation with practical business solutions, we help owners focus on delivering exceptional service while their lead generation, bookings, and customer communication run smoothly in the background.

Our Approach:

  • We automate lead capture, follow-up, and bookings to save time and boost revenue.

  • We generate more 5-star reviews to build trust and improve local visibility.

  • We design high-converting websites and funnels tailored to your business.

  • We reactivate old leads and past customers to maximize your existing database.

  • We provide ongoing support and optimization to keep your systems running smoothly.

Success Stories

Real problems solved with measurable results.

Healthcare

60%

Filling Empty Appointment Slots

A local dental clinic was losing patients because of missed calls, slow follow-ups, and low online reviews, which led to empty appointment slots and missed revenue.

Solution: We implemented AI-powered lead capture, automated follow-ups, review generation, and an easy-to-use booking system to manage all incoming leads seamlessly.

Result: Appointments increased by 70%, 5-star reviews doubled in three months, and revenue from new patients grew significantly while staff spent less time managing calls.

Fitness

70%

Turning Leads Into Members

Problem: A local gym struggled to convert social media leads into memberships because follow-up was slow and manual.

Solution: We set up automated lead follow-up via SMS, email, and WhatsApp, integrated a booking system for trial sessions, and added an AI chatbox on their website.

Result: Trial bookings increased by 85%, membership conversions rose by 50%, and staff saved hours every week on manual follow-ups.

Automotive

80%

Reactivating Old Clients

Problem: A car detailing business had a large database of old clients but struggled to bring them back for repeat services.

Solution: We launched a database reactivation campaign with SMS and email offers, automated reminders, and personalized follow-up messages.

Result: 40% of old clients rebooked within the first month, leading to a rapid revenue boost and improved client retention.

Testimonials

What Our Clients Say

Ready to Grow Your Business?

Schedule a free consultation to see how we can help your business get more leads, reviews, and bookings.

Helping local businesses get more leads, reviews, and sales.

Our Services

  • AI Receptionist

  • Review Growth System

  • AI Booking Calendar System

  • Lead Follow-Up Automation

  • Website & Funnel Builder

  • Database Reactivation Campaigns

  • AI Website Chatbox

Contact Details

  • 07359385920

  • Newcastle, UK

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